Remote monitoring and management (RMM), also known as network management or remote monitoring software, is a type of software designed to help managed IT service providers (MSPs) remotely and proactively monitor client endpoints, networks and computers. Do you have remote IT management deployed in your organization yet? Changing your IT strategy from break/fix to remote monitoring and management can really increase the efficiency in your IT department. By utilizing this strategy, technicians can remotely install software and updates, administer patches, and more, and this can often all be done from a single, unified dashboard. Technicians can administer tasks simultaneously to many computers at once and all without having to travel and physically be in your location to handle routine maintenance.

RMM platforms continually monitor the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions.
Benefits of utilizing 2W Tech’s RMM platform include:

  • Less time spent on IT concerns is more time spent nurturing your customers and growing your
  • Regular maintenance and support services are performed stealthily without disrupting your
    employees or workflow.
  • Customized reporting provides complete visibility into your network health and IT assets, allowing
    for timely budgeting of IT expenses.
  • services ensure your IT network and assets remain operational for a pre-established
    monthly fee, allowing you to avoid unexpected expenses and reducing your overall IT costs.
  • Our RMM allows mobile access to customers, ensuring 24/7 service and support.
  • We can handle all recurring maintenance tasks so you don’t have to, including Windows updates,
    disk defragmentation and disk cleanups to ensure your devices are properly updated and
    maintained at all times.
  • All system maintenance is performed during off-peak hours to minimize disruptions to your

There are many available services that you can take advantage of when you let RMM platforms reign over your technologies. If you are interested in learning more about our 2W Tech’s RMM platform and more available services, contact us today.
Read More:
Network Security Basics
Where is Your Data?

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