We’re the team that teaches our clients how to better run their company, helps them see a new and better way of doing business with judicious application of proven technology and expert services.
To provide our clients with NO NOISE technology. Your stuff just works.
We will find the answer, make it right or find someone who can. Every single time.
Technology should not make your head hurt. Technology should not make you broke.
Steve’s role is to provide configuration, installation, upgrade and troubleshooting of installations on the network level, as well as for Epicor. He enjoys seeing the ever-changing landscape of technology and making sure the workplace is more productive and secure. When Steve is not working, he loves to investigate Ancestry Family Tree. He has researched 15,000 relatives so far. He also enjoys traveling back to the Foothills of Kentucky as often as he can for trail riding and spending time with family. He also enjoys spoiling his grand kids. Steve has always wanted to be lil Abner from the newspaper comic strip. He grew up with that nick name and has taken a liking to his attitude on life and in doing good things for people.
Alishia is one of the newest members of our awesome team . The favorite part of her job is working with the team to identify a new opportunity, then trading ideas and actions for possible solutions and watching the result of a well thought out plan. When she is not solving problems at 2W Tech, she loves to help engaged couples create their own wedding vows and unique ceremonies. Outside of Alishia, you can refer to her as a crazy cat lady or an unapologetic metal head. She loves spending time with her family, good music, enjoying good food, and making memories,
Sue is responsible for everything marketing at 2W Tech. She loves her job because of all the diversity that comes from the every changing world of marketing and what’s hot at the moment. She graduated with a Bachelor of Science Degree from Penn State. She is still an avid Penn State football fan today. She resides in Erie, PA, which happens to be one of the snowiest places on earth. Sue spends her free time playing volleyball, reading, working out, and drinking wine. She also spends a ridiculous amount of time cheering on her children at their athletic events. Sue loves her family and friends and entertains any chance she can. Which is why she is OCD on cleaning, you never know when someone will drop by! Sue is a really awesome cook, but if you ask her to bake you anything, it will end in a major disaster.
Kathy handles the purchasing of the hardware, software, and licenses for clients, as well as everything else that gets thrown her way! She loves her job because she gets to spend someone’s else’s money and then bill other people for it! Kathy spends her free time with her grandchildren or cheering on the Cleveland Indians. Go Tribe! Kathy has a heart of gold and is always willing to help someone. She wears her heart on her sleeve, but tries to cover it up. She believes there is a super hero in all of us, you just have to have the courage to put on the cape! So be yourself and put on that cape!
Mark’s job as a Senior Systems Architect is to design solutions for clients, support clients and sales. In short, he tries real hard not to screw up a clients network or server! Mark attended several schools including: Waynesburg University, Lakeland College, Lake Erie College, and the School of Hard Knocks as well. Mark has 2 very spoiled rotten doxie’s named Pnut and Teddy. He used to spend his free time on home repair but now he’s moved into a condo, so who knows what trouble he is going to get into now!
Doug spends his days at 2W Tech consulting with Epicor clients on implementations, reported issues/troubleshooting, custom reports, and customization requests. He enjoys being able to assist a customer in accomplishing improvements in their work processes. He earned both a BS in Computer Science from Indiana Tech, as well as an MBA from Indiana University. Doug’s hobbies include programming, reading, furthering his education, as well as home/auto maintenance. He would not want to be a superhero, he already has enough people that depend on him for answers.
Jennys’ job as a Software Developer allows her to work with Epicor customizations, reports, dashboards, BPMs, etc. Working mainly with customizations is perfect for her since she enjoys being able to find creative solutions to solve problems. Jenny graduated from the University of Maryland with a BS in Computer and Information Science. In her free time, she enjoys playing (primarily old) video games, reading, cooking, and other things that don’t make for a very exciting list. She just enjoys being home.
Greg is mainly responsible for helping 2W Tech’s clients with Epicor installations and/or re-implementation and completing help desk tickets. His favorite part of the job, is seeing the energy when the light bulb goes off in a user as they begin to understand how what we’re doing is really going to help them do their job and get control of their business. Greg has a BS in Business Management from Northern Illinois University and over 40 years of experience in the Manufacturing industry. His hobbies include playing golf, volleyball and racquetball. He also enjoys watching his grandchildren play hockey, basketball, volleyball, softball and baseball.
LIssette is responsible for managing all projects, determining resources, developing estimates on work effort, solving customer issues, etc. She usually has her hands in most projects because she loves client interaction and the fact that each project varies in nature from the next. Lissette has earned both a B.A. in Business and Management from Alverno College, as well as an MBA from Carroll University. She loves to spend all her spare time with her nieces, nephews and godchildren. Lissette is usually known to be the life of the party, well at least when she finally gets there. She can relate to the Flash, because she is always running late!
Ron recently joined the team and is responsible for performing superhuman feats of computing, and assuring that clients needs are met and taken care of in a timely manner. He enjoys working at 2W Tech because it allows him to learn and interact with new technologies. Ron studied at the Milwaukee School of Engineering. He has many hobbies including: motorcycles, reading books, playing video games, watching movies, flying stunt kites and playing with new technologies. Ron is always happy, therefore is always smiling!
As one of the longest tenured employees at 2W Tech, Autumn is responsible for day to day accounting activities and maintaining the financial records of 2W Tech. She is, as we like to call her, the Official Bean Counter. She loves having the ability to work independently and to work with other employees that care so much about the company they work for. Autumn earned an Associates Degree from Duquesne University and a Certification of Finance from Strayer University. She owns a boatload of pets including a 19 year old Potbelly Pig, 2 dogs, a Tortoise, Sun Conure, and a lot of feral cats. In her spare time, she enjoys rehabbing old homes & furniture, baking and working with a trap n release program for feral cats.
Tom’s job function as the Chief Trailblazer is finding new market initiatives for the business. He loves working with clients to improve their productivity or effectiveness. If there is a challenge where we get to build something new for someone, Tom is the first to volunteer. He loves creating and building new things. If it’s not on a computer, he’s doing home-improvement, construction, or something similar. Tom loves spending his time volunteering or being at the beach.
Jared loves using technology to help clients succeed and also enjoys having the opportunity to meet new people. His responsibility includes managing and maintain infrastructure systems including networking, email, security and backup, upgrade and configuring server and backup solutions, as well as cloud based solutions. Jared enjoys spending his time writing and recording music, including playing guitar, drums and bass. He also enjoys kayaking and being outdoors. One thing he does not enjoy is early mornings. Every day is a new adventure and Jared loves to wake up each morning to find out what it will be.
For the last couple years, Mike has been focusing mostly on Infrastructure maintenance and IT projects for our clients. Give him new technology to play with, whether it’s a new piece of hardware or a software tool that helps solve an issue, and he forgets it’s work he’s doing! Mike graduated from UW Milwaukee with a Bachelors in Information Sciences and a minor in Computer Sciences. He loves playing hockey and video games, listening to music, and has a passion for cars. You can usually find him in front of the computer coding something. Mike dreams of the day he could become like Doctor Strange to manipulate time and energy!
“The higher you are on the org chart, the more accountable you are to those whose boxes that fall under you. The difference between the very top officer and most Jr Tech is simply a job description. Never forget we all work for each other.” Mark has been the CEO/President since 2012 and is focused on providing value for our clients, team members and investors. He is constantly on the lookout for the next thing. Mark graduated from the University of Arizona. He is married with 2 children. When he isn’t at the office or with a client he’s probably officiating a Lacrosse game somewhere.
As Client Success Manager, Randy is responsible for helping 2W Tech’s clients maximize their investments. When Randy is not at 2W Tech, you can often find him officiating or coaching Hockey. He also is an avid reader and wine drinker. His other passion is listening to heavy metal music. Randy wishes he was Superman and fighting the never ending battle for truth, justice and the American way.
As the Business Intelligence Consultant, Steve (pictured left) is responsible for Epicor SSRS Report creation and modification, as well as data migration for Epicor uploads. He enjoys the variety of assignments his job allows him to have. Clients have a multitude of requirements to get information from Epicor to make their operations more efficient and profitable, and able to monitor and control. Steve earned both a Bachelor of Business Administration in Marketing and an Associates Degree in Electro-Mechanical Technology. He is an avid traveler in his spare time, as he has been to 5 of the 7 continents. He also enjoys fixing things around the house and brewing his own beer. Steve wishes he was the Invisible man, so he could spend his time pranking people and getting away with it.
Brent’s duties at 2W Tech include completing service and project tickets, helping customers with troubleshooting, problem solving, and handling custom requests such as special reports, screens and/or data they need to operate their business. His job does not include a dull moment. He likes the moment when all the pieces of a project come together and it works like a well-oiled machine. Brent earned both an Associate of Science and Bachelor of Science degree. He has 1 wonderful daughter. Brent’s hobbies include being a mechanic, home refinishing, anything with wheels, cooking, playing softball and the great outdoors. His favorite part of waking up is observing the weather and all its magnificence, knowing it is being shared by those family and friends close to the heart.
As a senior consultant, Chris has primary responsibility for conducting all aspects of a complete ERP application implementation, including business process mapping, business process re-engineering, project management, software installation, systems integration, data conversion, systems design and modifications, end-user training and post-implementation support. He has implemented the full Application suite for Epicor’s ERP software. Chris’s hospital birth certificate has a picture of the Hindenburg, as he was born in Lake Hurst, NJ where it exploded. His hobbies include spending time with his family, golfing and fishing.
As a Senior Consultant, Sam is responsible for providing Epicor ERP Business and Technical Consulting. He graduated with a BS degree in Geology from Clarion University. Sam has a ton of hobbies including: spending time with his family and pets, fitness, sports, outdoors, woodworking, automotive/mechanical, construction, farming, cooking, shooting sports, hunting, motorcycles. In addition to a variety of hobbies, he also has very diverse musical taste. Sam is envious of the Hulk, because he gets to really work out his anger in a physical way.
James job is to engage with prospective customers and discuss the products and services 2W can offer. He loves helping prospects recognize the benefits that technology can bring to their business. James earned a B.S. in Accounting Information Systems from the University of Southern California. He spends his free time with his family, doing DIY home projects and restoring Aircooled VWs (60’s era). He also really loves Japanese woodworking techniques.
As one of the newest member of our team, Erik focuses on specialized Epicor projects. He loves helping customers leverage technology to achieve their goals, while demystifying for them the technological tools that they use. Erik can be found riding his bicycle in all weather conditions and all over the city. He is currently learning to restore classic cars, which is just one more DIY project he is undertaking. He likes to spend his free time with his family, serving his church and doing as much as he can to help others.
Ken is the VP of Operations, which means he is responsible for implementing policies and procedures and ensuring everything runs smooth. He is also the guy that gets to do what no one else wants to do! Ken enjoys problem solving, so every day he gets the opportunity to do just that. He has many children and now a grandchild that keep him busy, along with 3 dogs. His hobbies include many outdoor things such as hunting, fishing, camping, motorcycling and landscaping. He is also an avid lover of wine, good food and music. Ken is known to be a really great cook in most environments.
Cecil’s responsibility on our team includes helping our IT Clients with their Infrastructure needs. He enjoys helping customers with their hardware/software/network issues and knowing that their problems have been resolved and they are satisfied with the task completed. Cecil has both a Bachelor’s degree in IT and an Associate’s degree in Computing and Management. He has a passion for fast cars. If he could be a superhero, it would be Superman because he knows how to handle every difficult situation.
As Director of Epicor Services, David is in charge of managing resources and developing effective processes for implementing and supporting Epicor ERP for 2W Tech’s clients. He likes assisting end users of ERP software achieve significant improvements to their business. David earned a Bachelor degree from Haverford College, as well as a Masters degree from Indiana University. His hobbies include cycling, skiing, and playing the banjo.
David has been fixing problems for 2W Tech for a few years now. He is responsible for the day to day management of our IT Infrastructure Group. David and his family are surrounded by many pets including: 2 labs, 2 guinea pigs, and 2 horses. He enjoys cooking (he used to be a Chef), bowling and mowing the lawn. Ok, he doesn’t enjoy mowing the lawn, but he spends a lot of his free time doing it. He does however, enjoy golfing, particularly when the sun is out and the temperature rises above 60 degrees. His favorite part of waking up every day is seeing his family and animals, it is what makes his life worth living. Well that and working at 2W Tech!
Diana is not only a Senior Consultant at 2W Tech, but she also is the Founder of the company. Her many job duties include working with new clients on implementing Epicor 10, working with existing clients on upgrading from legacy version of Epicor software to Epicor 10, troubleshooting problems and issues with all versions of the Epicor software, as well as mentoring new employees. She has a Bachelor’s in Business Administration, as well as an Associate’s Degree in Computer Science. Diana is wild about animals and has a german shepard, barn cat, 9 American Saddlebred horses and 1 pony. Her hobbies include raising and showing American Saddlebred Horses, going to the theater and traveling as often as possible, in addition to spending time with her family.
Zack works on a wide variety of Epicor projects including implementations, process design, reporting, and customizations. He loves having the constant opportunity to work with customers and learn about their business. Being able to help companies grow and build solutions through technology is extremely rewarding to him. Zack has a Computer Science Degree from Lewis University. He has a couple cats, however the dog is still pending further discussion. When he is not mastering baby talk with his twins, he likes to unwind cooking and listening to a good record. Zack is a big fan of Disney, he believes it truly is the happiest place on Earth. He would really like to be Iron Man because he is smart, social, has lots of toys, plus he’s never had to worry about a secret identity.
2W Technologies’ Help Desk is a great way to tap into the expertise that you need. Whether you need help with your Epicor ERP system or any networking solution, we are here to help.
Monday-Friday, 7:30 a.m. – 5:00 p.m. (Central time)
Reach us by telephone: 312.533.4033 ext 1.
Or fill out the help desk form below:
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