Client Support Tools

CLIENT SUPPORT PORTAL

Need to reach the IT & Epicor Services Support Department?

Here you have easy, convenient access to submit ad monitor the status of your IT requests and incidents. Many of the support services you may need from 2W Tech can be located inside.

Click here for Client Support Portal login

FINANCIAL PORTAL

Looking for an easy way to manage your invoices and payments?

Many of the payment services you may need from 2W Tech can be located here.

Click here for Financial Payment Portal

NEW USER REQUEST FORM

Looking to get a new user set up with all the technology tools they will need?

Please complete this form and we will do the rest!

Click here for the new user request form

Key Performance Indicators (KPIs)

Looking to reach your KPIs to see how 2W Tech is working for your business?

In this area, you have total visibility into 2W Tech’s performance specific to your business. Get access to remote monitoring status, open and closed tickets, and much more.

Click here for the Key Performance Indicators login

Remote Support Client

Looking to start a remote session with one of 2W Tech’s Consultants?

Here is where you can give access to your computer to one of 2W Tech’s Consultants. This is an easy way for us to resolve an issue you are having, while eliminating travel time.

Click here for the Remote Support Session login

Remote Monitoring Portal

Looking to access the Managed Services portal?

This area hosts the remote monitoring agent, so you can view the status of the monitoring services & security management. You will never have to be in the dark of what’s happening with your network.

Click here for the Remote Monitoring Portal login

Learn More

To find out how 2W Technologies can positively impact your business and help with your projects complete the form below:

Name*
First Last
Email*
Company*
Phone*
Address*
City State / Province
I'm interested in learning more about ...
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Help Desk

2W Technologies’ Help Desk is a great way to tap into the expertise that you need. Whether you need help with your Epicor ERP system or any networking solution, we are here to help.

Our Help Desk Hours:

Monday-Friday, 7:30 a.m. – 5:00 p.m. (Central time)

Help Me!

Reach us by telephone: 312.533.4033 ext 1.
Or fill out the help desk form below:

Name*
First Last
Email*
Phone Number*
Company Name*
Address*
City State / Province / Region
Where can we help?
- Epicor
- Infrastructure
- Not sure
Describe the problem:
Is this urgent?*
- Yes
- No
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All the technology support tools you need and use regularly are right here at your fingertips!