When selecting your ERP system, your job is to choose the software that best fits the needs of your business and processes. Organizations often are warned against customized ERP software because with every customization you make, the harder it is to manage and maintain your software. Anytime you add modifications to a new system, you are adding time to the project, slowing down the roll-out and taking a hit to your ROI. Also, ERP is complex due to the countless interconnections across multiple applications, so any customized ERP development could have unpredictable effects on areas of the system far removed from where the modification is made.

Modifications also may destroy any certifications or assurances of system integrity or auditability. Also, depending on who performs the modification, you may eliminate yourself from any direct manufacturer support in the future. Customizations also may be impacted by future upgrades and patches, potentially exposing your software to future dangers. To receive the future updates and releases, this requires workarounds and an expert who can deftly navigate your ERP landscape.
Once you make modifications, you are breaking some of the functionality of the software. The more customizations you make, the less stable the software becomes. If you are skipping updates or they aren’t taking because of your customization, this is a sign you have customized your system to the point of no return.
Instead of attempting to customize your ERP system on your own, you should contact your trusted ERP consult to discuss the best course of action. Did you pick the right ERP software to meet your needs? If customizations are necessary, can the consultant make them while ensuring your software will be able to keep up with new releases and patches? You need to understand the ramifications each change can mean to your ERP software in the long run.
You don’t need to fear customizations if they are done in a controlled manner with a detailed plan and an ERP expert leading the way. 2W Tech is a certified Epicor partner and employs experienced ERP consultants who can discuss the possibility of software customizations with you and help you determine the best course of action for your business and system. Contact 2W Tech today to begin discussing the best way to get your ERP software working for your organization.
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