How many times have you been told that customizations for your ERP system are a bad thing and that you should avoid them at all costs? While that may hold true in part, that generalization is not appropriate. Anytime we recommend a client upgrade their ERP system, we like to dive into their current system and business processes to get an understanding of how they are operating day to day. We usually find two things; a business that does not use any customizations but instead uses outside spreadsheets and programs, or a business that is so heavily customized that upgrading their system becomes a total nightmare. Neither of these scenarios are appropriate.

It usually begins innocently during implementation. A business identifies one or more things that the software doesn’t perform correctly for their business, so they make a request for a minor change to the software. This is a slippery slope, as one minor change can lead to several more. Every change made to your Epicor ERP software, makes upgrades more costly and complicated. Over-customizations are usually the key reason why so many organizations decide to replace their existing ERP systems. Their system becomes customized to the point of no return.

Even with having said all this, customizations can make a good system, a great system. Every organization is unique and will require a certain amount of uniqueness to its ERP system. In fact, some customization to your Epicor ERP system is recommended, especially if it improves user experience and adds needed functionality that your business requires. An ERP customization is extra work, but it shouldn’t stop you from moving forward with it. You never want to sacrifice needed functionality and capabilities necessary to perform day-to-day tasks.

2W Tech is an Epicor Gold Partner and has expert ERP Consultants on staff that specialize in customizations. Give us a call today and let us help you maximize the benefits your Epicor ERP software can bring to your business.

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