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Epicor EVA For Manufacturing

Earlier this year, Epicor introduced to the world EVA, its virtual agent designed to help users work smarter and accelerate the pace of operations. Developed using AI services from Microsoft Azure, EVA can be added to all sizes and types of Epicor ERP implementations, on-premise as well as in the cloud. What’s really cool about Epicor EVA is that it has applications that are specific to Manufacturing.

Manufacturing can use EVA to detect an anomaly early in a production machine that, if left untouched, could lead to unplanned downtime and sub-standard product quality. Data from machines, IoT sensors, as well as the Epicor ERP system, provides a virtual nervous system that delivers AI-driven alerts from EVA to a mobile device. With just a few clicks on the device, the production manager can confirm suggestions from EVA to schedule preventive maintenance for a machine and shift production to other available machines.

Distribution has their own applications for EVA as well. Enabling outside sales representatives to obtain instant and easy access to product, price and availability information, and create a quote on a mobile device while meeting with a customer. This time-saving process is made possible by EVA’s conversational user interface (UI), based on natural language processing.

If you want to learn more about how your Manufacturing business can use Epicor’s EVA, give us a call today. 2W Tech is a full-service IT Consulting firm that specializes in Infrastructure and Epicor solutions. We are an Epicor Gold Partner, as well as a Microsoft Gold Partner.

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