At 2W Tech, we have been exploring the potential of artificial intelligence (AI) to better serve our clients. From clients’ requests to resource allocation, we are finding AI is becoming a key piece of positively leveraging technology or as we refer to it ‘Lean into the Machine’.
Over the last week, we have been experimenting with a new AI, ChatGPT. In its current state, it is a web site that you type in requests and the AI returns scarily accurate responses in well formatted sentences.
I asked ChatGPT to describe itself and this is what came back.
ChatGPT is a language model developed by OpenAI that uses deep learning algorithms to generate human-like responses to text inputs. It has been trained on a diverse range of internet text, allowing it to respond to a wide range of topics and questions with remarkable coherence and consistency. With over 175 billion parameters, ChatGPT is one of the largest language models currently available and is capable of performing various language tasks such as answering questions, generating text, and translating between languages. Its applications extend to customer service, content generation, and conversational AI.
The potential for this technology is mind blowing. We have already used it to write automation scrips, internal documentation and now, a blog post. You can find ChatGPT at https://chat.openai.com/.
I also asked ChatGPT about implementing an ERP system. That response is below. (Pretty spot on)
Me: Write a blog about the most important aspect of implementing an ERP system
ChatGPT: The Most Critical Aspect of Implementing an ERP System
Enterprise Resource Planning (ERP) systems are crucial for the smooth functioning of modern businesses, as they integrate and manage various business processes such as finance, procurement, human resources, and operations. The successful implementation of an ERP system is critical for the success of a business, and the most important aspect of this implementation is proper planning and preparation.
Define Your Business Processes and Goals:
The first step in the implementation of an ERP system is to understand and document the current business processes. It is important to have a clear understanding of how the business operates, so that the ERP system can be customized to meet the specific needs of the organization. This will ensure that the ERP system will work seamlessly with the business processes, and not against them. Additionally, defining the goals of the ERP implementation is also critical, as this will help to ensure that the implementation is aligned with the overall objectives of the business.
Choose the Right ERP System:
Choosing the right ERP system is a critical aspect of the implementation process. There are many ERP systems available, and it is important to choose one that is compatible with the specific needs of the business. This involves evaluating the features and capabilities of different ERP systems and comparing them to the business requirements. It is also important to consider the scalability of the system, as the business may grow in the future and require additional features and capabilities.
Involve Key Stakeholders in the Implementation:
The implementation of an ERP system is not just a technical process; it is also a cultural change for the organization. It is therefore important to involve key stakeholders, such as managers and employees, in the implementation process. This will ensure that the ERP system is adopted smoothly and effectively, as everyone will have a clear understanding of what is expected of them. Additionally, involving key stakeholders in the implementation process will also help to identify potential roadblocks and challenges, which can then be addressed before they become major issues.
Proper Training and Change Management:
Training and change management are critical aspects of the ERP implementation process. It is important to ensure that all employees are trained on how to use the ERP system effectively. This will ensure that the ERP system is adopted smoothly, and that employees are able to use it to its full potential. Additionally, proper change management is also important, as the implementation of an ERP system is a significant change for the organization, and it is important to ensure that the transition is handled smoothly.
In conclusion, the implementation of an ERP system is a critical aspect of modern business operations. Proper planning and preparation, choosing the right ERP system, involving key stakeholders, and proper training and change management are the most critical aspects of the implementation process. By following these steps, businesses can ensure that their ERP implementation is successful and that they can reap the benefits of an integrated and streamlined business operation.
I encourage you to spend a few minutes and evaluate this technology for your business, whether it is ChatGPT or another artificial intelligence tool. We are going to see more and more AI technologies emerging in the future.