Client Testimonial: Donson Machine

Hear from a Fan: John Black | Quality Manager at Donson Machine

About: As a family-owned precision machining company, we’re committed to long-term growth and quality. “The Donson Difference” comes from promoting our managers and supervisors from within, ensuring deep expertise and dedication. Our sales team’s machining backgrounds let them truly understand your manufacturing needs. We continually reinvest in top equipment and processes and empower a skilled team of machinists who drive our success and innovation.

Industry: Precision CNC machining / grinding services
Location: Alsip, IL
Size: 51-200 Employees
Website: https://donsonmachine.com/

✅ The Problem: Donson and Betts Precision operate in a highly regulated medical industry with complex IT and cybersecurity needs. They faced challenges managing regulatory compliance, a critical Epicor ERP upgrade, and recent cybersecurity threats, including email spoofing and ransomware risks.

✅ The Solution: 2W Technologies provided an integrated, single-source solution covering IT management, cybersecurity enhancements, and Epicor ERP consulting. This approach simplified vendor management, improved security configurations, and delivered expert support during the Epicor upgrade and ongoing optimization.

✅ The Result: Donson’s cybersecurity score improved significantly, and they now enjoy consistent, responsive support with reduced IT disruptions. The Epicor upgrade streamlined operations, saving time and reducing manual effort, while overall IT reliability and compliance were strengthened.

✅ Why 2W Technologies: Donson values 2W’s trusted expertise, proactive security, and collaborative support. The partnership offers peace of mind, reliable technology, and tailored ERP solutions essential for success in a regulated industry.