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How Data Analytics and Artificial Intelligence Shaped 2020

Once the COVID-19 pandemic was declared a national emergency, we saw many manufacturers adjust their production to help fight against the cause. Artificial intelligence, data analytics, and automation were key tools in the pandemic war effort in 2020. The shift to working remote for so many desk workers necessitated a change in how to do business.  Artificial intelligence and automation quickly became a priority for enterprises in 2020. The year 2020 accelerated modern technologies and the digital transformation in a way many of us could have never predicted.

AI and automation were deployed to assist in administering government stimulus programs, customer service, and employee work-from-home initiatives. We saw augmented analytics arrive. This is something we did not expect to see in 2020. Augmented analytics is a set of technologies that have leveraged machine learning to make data management, data governance, data preparation, and data analysis easier.

As we saw companies who were resisting the cloud, pivot to it in 2020 in response to the pandemic, we saw the half that already adopted it move towards edge intelligence.  Technologies such as 5G coupled with artificial intelligence will only enhance the work that can be done at the edge.

As you reevaluate your business in 2020, you should spend a fair amount of time considering your data. How confident are you in your ability to locate, manage, and secure your company’s data?  We are going to see data analytics, machine learning, and artificial intelligence continue to grow and new tools being released in 2021. Data is a big part of utilizing these modern technologies and tools.

2W Tech is a technology service provider specializing in solutions for the manufacturing industry. We are an Epicor Gold Partner, as well as a Microsoft Gold Partner. Give us a call today and let us help you take your technologies to the next level in 2021.

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