Illinois: (312) 533-4033
Pennsylvania: (814) 333-3117

Indiana: (765) 395-7240
Wisconsin: (262) 686-5070

EPICOR SUPPORT

2W Tech is an Epicor Certified GOLD Channel Partner Providing Superior Epicor Support

Providing Professional Epicor Support to Ensure Epicor Works for Your Business.

We provide professional Epicor support to companies all over the USA. Our team understands how Epicor ERP software works inside and out and works with you to ensure that it is properly setup and configured for your environment. We have provided support to hundreds of large clients that use Epicor in their daily operations and we can help you too. Whether you need on-site Epicor support or remote Epicor support we have an experienced team that can help you. Contact us today to get your Epicor support ticket started.

NEW SALES & INSTALLATION

Once you have decided to implement Epicor ERP into your business, the next big decision you face is how. 2W Tech has expert Epicor Consultants on staff that have all the necessary experience to ensure your initial installation goes smoothly. We can customize your software and guide you through the installation process until your Epicor ERP becomes the heart of your business.

  • Business process review
  • Process mapping and alignment
  • Full configuration
  • Full documentation
  • Proof of concept and scenario mapping
  • Go-live support

IMPLEMENTATIONS

2W Tech has a knowledgeable consulting team with extensive experience of implementing Epicor. ERP Implementations include:

  • Business process review
  • Process mapping and alignment
  • Proof of concept and scenario mapping
  • Go-live support

UPGRADES

Whether you are an Epicor 9 user making the short jump to 10, or you’re a Vantage user who is looking to do a major upgrade project, 2W Tech can help you make sure your upgrade is done right. ERP Upgrade include:

  • Business process review
  • Process redesign and remap
  • Full configuration and upgrade plan
  • Full documentation
  • Proof of concept
  • Go-live support

CUSTOMIZATIONS

Epicor ERP software is very flexible and feature rich, but there is always something you may need to customize. 2W Tech can offer customizations including:

  • Custom fields, mapping, and integration
  • Custom build-outs
  • Custom dashboards and reporting
  • Epicor enhancements
  • Stand-alone applications

LEGACY SYSTEM SUPPORT

2W Tech is one of the only Epicor partners that still supports legacy systems. Depending on the age of your system, there are important steps you need to take to keep your system running as well as to make an upgrade easier overall. Don’t trust your difficult upgrade to just anyone, trust 2W Tech!

PROJECT MANAGEMENT

Whether it is time for an upgrade, enhancements, customizations, or a little of everything, let our group of professional Epicor and IT experts manage your Epicor initiatives.

REPORTING TOOLS

Here are some of the Epicor reporting tools 2W Tech can offer expertise with:

  • Epicor Business Activity Query (BAQ)
  • Epicor Business Project Management (BPM)
  • Crystal Reports
  • Electronic Data Interchange (EDI)
  • Data Conversion
  • Data Import or Export
  • Dashboard Creation

Need something customized? Check out our Report Store

EPICOR SUPPORT AGREEMENTS

2W Tech offers different Epicor support levels to help assist with all levels of Epicor from training to customizations.

  • Ad-hoc Epicor help desk support
  • 2W Support
  • Epicor System Administrator
  • Managed Epicor Support Services
CLICK FOR A VIRTUAL TOUR OF EPICOR »

Selecting the right tools for the job is the most
important decision your business needs to make.

You already made the right decision selecting Epicor ERP, but your work is not done.

Visit our Epicor Report Store to view our catalog of prebuilt customized reports designed specially for Epicor ERP systems. If you can’t find what you are looking for, just ask. We can customize anything to meet your needs!

Visit our Epicor Report Store to view our catalog
Watch "How to know when to Upgrade your ERP System" Video »

If Your Epicor ERP Goes Offline, So Does Your Business

Why settle for anything less than a backup and disaster recovery solution for your Epicor ERP System that can get you back online within 20 minutes after a disaster hits? 2W Tech’s Tune-up for Epicor doesn’t just backup your data, it gives your organization the ability to access your data in the cloud until your systems can get back up and running (up to 45 days).
CONNECT WITH EPICOR AND IT EXPERTISE NOW