Training & Support

After the set-up of your system is complete, 2W Tech will begin to train your staff on what they will face in real-life scenarios. We work with all legacy Epicor systems, as well as Epicor 9, Epicor 10, and Epicor 10.1.

Common Training Areas:

Please note this list is not all-inclusive.

• Upgrades: If your staff already has Epicor knowledge but just needs to learn how the newest version of their software works.
• Usability: Teaching users how to personalize and be comfortable with their settings.
• Sales Order Processing Tools and Inventory Management
• Production Scheduling and Job Costing
• Financials
• BAQs and Reporting Tools
• System Administration Tools

We can teach you how each program and module works, as well as offer customized training for scenarios outside the box. Our hands-on approach helps ensure product adoption, minimizing downtime and maximizing usage of the system.