Training & Support

After the set-up of your system is complete, 2W Tech will begin to train your staff on what they will face in real-life scenarios. We work with all legacy Epicor systems, as well as Epicor 9, Epicor 10, and Epicor 10.1.

Common Training Areas:

Please note this list is not all-inclusive.

Upgrades: If your staff already has Epicor knowledge but just needs to learn how the newest version of their software works.
Usability: Teaching users how to personalize and be comfortable with their settings.
Sales Order Processing Tools and Inventory Management
Production Scheduling and Job Costing
Financials
BAQs and Reporting Tools
System Administration Tools

We can teach you how each program and module works, as well as offer customized training for scenarios outside the box. Our hands-on approach helps ensure product adoption, minimizing downtime and maximizing usage of the system.