Epicor Prism Business Communications Transforms RFQ Management
In manufacturing and distribution, speed and clarity in procurement can make or break your margins. Yet many teams still rely on fragmented spreadsheets, email chains, and manual follow-ups to manage RFQs. Epicor’s Prism Business Communications offers a smarter way forward, one that transforms supplier communications into a streamlined, AI-powered workflow inside Epicor Kinetic Cloud.
Prism is more than a messaging tool. It is Epicor’s first embedded AI agent designed to cut RFQ cycle times, improve quote accuracy, and empower purchasing teams to make faster, more confident decisions. Instead of digging through inboxes or chasing down missing data, users get real-time visibility into quote status, supplier responses, and actionable next steps, all within Kinetic.
For example, Prism automatically parses supplier emails and attachments, extracting quote details and flagging incomplete information. This eliminates manual data entry and ensures your team can compare quotes side-by-side with full context. Once quotes are received, Prism helps convert them into purchase orders directly in Kinetic, reducing the risk of errors and delays. The impact is immediate. Procurement teams gain speed, accuracy, and strategic bandwidth.
Available now for Epicor Kinetic Cloud users in the U.S. and Canada, Prism Business Communications is a notable change for manufacturers ready to modernize their RFQ process. It is not just about saving time; it is about making smarter sourcing decisions with confidence.
As an Epicor Platinum Elite Partner and Microsoft Tier 1 Cloud Services Provider, 2W Tech brings deep expertise in ERP optimization, cloud infrastructure, and AI integration to help manufacturers fully leverage tools like Prism Business Communications. Whether you are deploying Epicor Kinetic in the cloud or refining your RFQ workflows, 2W Tech offers strategic guidance, hands-on implementation, and ongoing support to ensure your technology investments deliver measurable impact. From streamlining supplier communications to aligning procurement with production goals, 2W Tech helps you turn operational complexity into competitive advantage.
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