Epicor Expands AI-Driven ERP Capabilities to Optimize Supply Chains
In a significant step forward for enterprise resource planning (ERP), Epicor has introduced agentic AI capabilities within its Epicor Prism framework. Designed to enhance efficiency across manufacturing, distribution, and retail sectors, these new AI tools aim to streamline complex supply chain processes by leveraging natural language interfaces.
Epicor Prism’s agentic AI features cover over ten critical supply chain functions, including finance, production, customer service, and operations. The goal? To reduce friction and compress traditionally lengthy ERP workflows from weeks to mere minutes. According to Epicor President Vaibhav Vohra, the company is focused on eliminating inefficiencies across various use cases, ensuring faster and smarter decision-making for enterprises.
Beyond data processing, Prism’s AI agents provide guidance for ERP users, answering queries and offering step-by-step instructions for various system operations, such as purchase order creation. This intuitive support mechanism ensures smoother onboarding and operational efficiency for businesses.
Industry analysts see Prism as a valuable addition to Epicor’s ERP suite, comparing it favorably to Infor Velocity Suite’s AI-powered ERP automation. Experts note that Prism’s industry-focused AI agents improve accessibility and speed of information retrieval within ERP systems. However, concerns over additional consumption costs and limited AI customization remain potential hurdles for widespread adoption.
Epicor is also addressing sustainability needs with its newly launched Carbon Cost Rollup—a tool embedded in Epicor Kinetic that integrates carbon accounting directly into supply chain costing processes. By treating carbon emissions as currency, businesses can improve environmental, social, and governance (ESG) reporting while making data-driven decisions about sustainability efforts.
With these advancements, Epicor continues to bridge the gap between AI-driven efficiency and responsible enterprise operations, demonstrating the growing impact of intelligent ERP solutions on modern business landscapes.
2W Tech has been an Epicor partner for over 30 years. We currently hold an Epicor Platinum Elite Partner designation and are the current Epicor Global partner of the year. We are proud to be one of the largest Epicor partners in North America.
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