Epicor ECM, Formerly DocStar Offers Content Protection

03/07/24

Epicor ERP is designed with modules to provide a flexible and scalable solution that can be tailored to the specific needs of different businesses. Each module addresses a distinct area of business operations, such as finance, manufacturing, supply chain management, and customer relationship management. This modular approach allows companies to select and implement only the modules that are relevant to their operations, which can help streamline processes, improve efficiency, and reduce costs. Additionally, as a business grows or its needs change, new modules can be added to the ERP system, making it a versatile tool that can adapt to the evolving demands of the business.

One module is Epicor Enterprise Content Management (ECM), formerly known as DocStar®, which is a comprehensive digital repository that streamlines business processes by reducing the redundancy and inefficiency of paper-based systems, disorganized digital folders, and continuous email chains. This platform enables your workforce to effortlessly capture, organize, and oversee documents and files from anywhere, using any device. With robust compatibility, Epicor ECM seamlessly integrates with almost any ERP, accounting, or business software, enhancing your investment returns. The system provides deeper insights into business operations, enabling informed decision-making that can favorably influence your financial outcomes.

Epicor ECM offers several types of content protection including:

  • Security: The permission configurations in Epicor ECM are highly detailed, allowing for specific access control to documents, inboxes, folders, workflows, and document retention protocols. These settings are designed to comply with or surpass the standards required for regulatory compliance.
  • Audit Trail: The Audit Trail feature provides immediate notifications whenever a document is accessed or modified. It identifies the individual responsible, the timing of the action, and the specific changes made, offering real-time insights. This enhances your risk management and equips your business or organization with the capabilities to function more effectively and with greater profitability.
  • Data Center: Epicor ECM software is hosted in a modern and secure Data Center through Amazon Web Services® (AWS), employing industry-leading practices for data backup, system maintenance, and updates. This approach is designed to optimize the performance and accessibility of your essential business documents.

Customers have the option to deploy the solution on their local servers or to utilize Epicor ECM’s SaaS or hosted services. Regardless of the installation method, the software delivers a consistent and high-quality user experience, yielding excellent outcomes. Epicor ECM is compatible with all commonly used web browsers and mobile devices, providing flexible access at any time and from any location. Designed with a focus on speed and ease of use, Epicor ECM offers a seamless user experience that often requires minimal training. The ECM SaaS model is secured by stringent cloud data center protocols that prevent unauthorized access and alterations to documents, ensuring the integrity of documents each time they are accessed. Similarly, the on-premises ECM solution verifies the authenticity of documents to detect any unauthorized changes upon access, an essential feature in environments where server security might not be as rigorously managed as in cloud-based deployments.

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