When is the last time the Epicor users in your organization had any formal training? Or could it be a case that you never had any real training for your Epicor users? Training is essential for every user in your organization. Bad habits form and business processes break down over time. Your organization spent a great deal of time and money implementing an ERP system and you owe it to yourselves to do everything in your power to maximize your investment.
Often times, ERP training is never included in the initial ERP project plan. This is basically setting up the implementation for failure before it even begins. Once the ERP system is installed, most organizations are so relieved they fool themselves into thinking their role in the ERP implementation is over. The best ERP success stories include training, training, and more training. Ongoing education and ERP auditing is the key to maximizing the efficiency of your ERP system.
ERP auditing is not something talked about enough. Just like any type of audit that is performed, an expert would come into your organization and observe every aspect of your ERP system. Not sure if you need an ERP audit? Here are some questions that you should ask yourself:
- When was the last time your plant configurations have been checked to ensure they are still correct? Inadvertent changes do happen as some users don’t even realize they are making a change. Another scenario could be that something isn’t working for a department and a decision is made internally to change something without realizing the implications.
- Have your business processes been scrutinized from end to end, each step by each step, for potential areas of improvements?
- Do you have identified pain points that are holding back your business?
What do you have to lose by having an ERP audit performed? Epicor training is like fine tuning a car. You need to have an expert lift up the hood and fine tune any areas that may not be working 100%. Once these areas are identified and corrected, training then should take place to ensure these systems stay functional and accurate. 2W Tech has hands on experience with Epicor ERP systems and can bring these genuine experiences to the table. We not only specialize in installations and upgrades, but training and auditing as well. Nothing can beat our experience and dedication to helping our clients succeed. 2W Tech is a certified Epicor ERP partner. Let us know how we can help.
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