Illinois: (312) 533-4033                  Indiana: (765) 395-7240
Pennsylvania: (814) 333-3117         Wisconsin: (262) 686-5070

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Client Support Tools

All the technology support tools you need and use regularly are right here at your fingertips!

 

 

Client Support Portal: Need to reach the IT & Epicor Services Support Department?

Here you have easy, convenient access to submit ad monitor the status of your IT requests and incidents. Many of the support services you may need from 2W Tech can be located inside. Click here for Client Support Portal login

 

 

Financial Portal: Looking for an easy way to manage your invoices and payments?

Many of the payment services you may need from 2W Tech can be located here: Financial Payment Portal

   

New User Request Form: Looking to get a new user set up with all the technology tools they will need?

Please complete this form and we will do the rest! Click here for the new user request form

 

 

Key Performance Indicators (KPIs): Looking to reach your KPIs to see how 2W Tech is working for your business?

In this area, you have total visibility into 2W Tech’s performance specific to your business. Get access to remote monitoring status, open and closed tickets, and much more. Click here for the Key Performance Indicators login

 

 

Remote Support Client: Looking to start a remote session with one of 2W Tech’s Consultants?

Here is where you can give access to your computer to one of 2W Tech’s Consultants. This is an easy way for us to resolve an issue you are having, while eliminating travel time. Click here for the Remote Support Session login

 

 

Remote Monitoring Portal: Looking to access the Managed Services portal?

This area hosts the remote monitoring agent, so you can view the status of the monitoring services & security management. You will never have to be in the dark of what’s happening with your network. Click here for the Remote Monitoring Portal login