Author Archives for Sue Bresee
ResolveIQ AI for Customer Service
April 26, 2024 8:00 am Comments Off on ResolveIQ AI for Customer ServiceResolveIQTM, developed by 2W Tech, benefits from their expertise as an Epicor Platinum Elite Partner...
Introducing the New Outlook for Windows
April 24, 2024 8:00 am Comments Off on Introducing the New Outlook for WindowsThe New Outlook for Windows is here, and it is bringing with it a wide...
Do Not Underestimate the Importance of Cybersecurity Awareness and Training
April 23, 2024 8:00 am Comments Off on Do Not Underestimate the Importance of Cybersecurity Awareness and TrainingOne area of Cybersecurity that is often overlooked when organizations are evaluating their security posture...
Microsoft Introduces their Smallest AI Model to Date
April 22, 2024 8:00 am Comments Off on Microsoft Introduces their Smallest AI Model to DateMicrosoft has recently introduced Phi-3 Mini, a lightweight artificial intelligence model that packs a punch...
Understanding ResolveIQ for Helpdesk
April 19, 2024 8:00 am Comments Off on Understanding ResolveIQ for HelpdeskResolveIQTM is backed by 2W Tech’s expertise as an Epicor Platinum Elite Partner and a...
Increase Performance and Scalability with Epicor Modules
April 18, 2024 8:00 am Comments Off on Increase Performance and Scalability with Epicor ModulesEpicor presents a suite of modular solutions designed to meet the varied of requirements of...
LockBit Still Owning the Ransomware Scene
April 17, 2024 8:00 am Comments Off on LockBit Still Owning the Ransomware SceneSince its emergence in 2020, LockBit has posed a considerable threat in the realm of...
Improving Data Management With Use of Artificial Intelligence
April 16, 2024 8:00 am Comments Off on Improving Data Management With Use of Artificial IntelligenceArtificial Intelligence (AI) plays a crucial role in data management practices by enriching various aspects...
More to Come for Copilot Within the Microsoft Viva Suite
April 15, 2024 8:00 am Comments Off on More to Come for Copilot Within the Microsoft Viva SuiteCopilot is being introduced across a range of products within the Microsoft Viva suite, which...
Understanding the Principles of the GDPR
April 12, 2024 8:00 am Comments Off on Understanding the Principles of the GDPRThe GDPR sets forth seven fundamental principles that direct how data controllers and processors manage...