Outsourced IT Services | Rocky River, OH
Until recently, most businesses had their own IT department, whether it was dozens of developers or a single network administrator. However, for many, trying to solve all IT problems internally became a major distraction. Now, however, businesses can hire an outsourced IT services provider, like 2W Tech, to manage their networks.
2W Tech is the preferred company for outsourced IT support services in the Rocky River, OH area. If you are looking for an outsourced IT company to manage your technology, we are here to help.
How do outsourced IT services work?
Outsourced IT services, also known as managed services, means that the people managing a business’s IT infrastructure are outside contractors rather than employees. As a result of high-speed networking, this service is feasible because:
- A business doesn’t need to own its network infrastructure. Rather, it can lease hardware and software from IT service providers.
- A business’s IT processes don’t need to be in the same place or under a single corporate umbrella. On the contrary, the office might be located in Pennsylvania, it may lease cloud-based applications from a server in Canada and its IT management may be outsourced to a provider in Wisconsin.
What types of outsourced IT services exist?
Outsourced IT service providers, like 2W Tech, can cover various aspects of IT support and infrastructure, including:
- Network security: Installing security software, managing user accounts and access levels, and monitoring threats
- Technical support: Troubleshooting IT problems and ensuring software is patched and up to date
- Hardware management: Ensuring that hardware resources meet a business’s hardware demands
- Software-as-a-service: Building and maintaining software and leasing its use to a business
What are the benefits of outsourced IT services?
By outsourcing, a business of any size can have experts managing their IT. This enables the business to focus on its core mission without worrying about IT infrastructure or management.
Another benefit of outsourced IT is scalability. A business’s IT infrastructure can grow with the business without breaking the bank.
Outsourced IT services can help a business grow in ways that an in-house IT department cannot. To learn more about 2W Tech’s outsourced IT services, contact us today.
Remote Management. We use a remote monitoring and management (RMM) software to remotely and proactively monitor client endpoints, networks and computers.
Patch Management. We automate your patch management tasks including maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures, such as specific configurations required.
Networking Monitoring. We constantly monitor your computer network for slow or failing components and set up notifications in case of outages or other issues.
Hardware & Software Inventory
Hardware & Software Inventory. We help your business get better inventory control by using software to scan your entire network and record details about every computer, your operating system and any software packages installed.
Office 365 Email
Office 365 Email. As a Microsoft Gold partner, we put our trust in Office 365. We have a team dedicated to your migration and onboarding experience, as well as providing ongoing support to ensure your email use is uninterrupted and secure.
Antivirus Services. Expertly monitored and managed antivirus services are always essential to ensuring the stability and security for a network. 2W Tech deploys an industry leading antivirus software to each desktop, laptop, and server on the network and actively monitors desired traffic filters.
Backup and Storage Services
Backup and Data Storage. We offer a robust, scalable low-cost backup and data storage solution powered by Axcient, that can increase the security, performance and availability of your data while delivering on the economics of the cloud.
Software Deployment. 2W Tech will handle all the activities that make a software system available for use, including the process required for preparing a software application to run and operate in a specific environment. It involves installation, configuration, testing and making changes to optimize the performance of the software.
Print Management. With easy to use software, you can control, manage and monitor your entire print environment, or let 2W Tech do this for you. Patch management software allows your business to reduce costs, bolster security and improve ease-of-use.
IT Asset Management
IT Asset Management. We incorporate IT assets across your business units by joining the financial, inventory, contractual and risk management responsibilities to manage the overall life cycle of these assets including tactical and strategic decision making.
Threat Management Services
Threat Management Services. 2W Tech trusts a Security solution that effectively prevents advanced and targeted threats designed to steal your business, customer and payment card data, while being prepared should security incidents or data breaches occur.