We provide managed IT support and managed IT services to businesses in Rocky River, OH. Contact us today to learn more about how we can help you reduce your overall costs and risks by letting us proactively manage your computer network.
Remote Management. We use a remote monitoring and management (RMM) software to remotely and proactively monitor client endpoints, networks and computers.
Patch Management. We automate your patch management tasks including maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures, such as specific configurations required.
Networking Monitoring. We constantly monitor your computer network for slow or failing components and set up notifications in case of outages or other issues.
Hardware & Software Inventory. We help your business get better inventory control by using software to scan your entire network and record details about every computer, your operating system and any software packages installed.
Office 365 Email. As a Microsoft Gold partner, we put our trust in Office 365. We have a team dedicated to your migration and onboarding experience, as well as providing ongoing support to ensure your email use is uninterrupted and secure.
Antivirus Services. Expertly monitored and managed antivirus services are always essential to ensuring the stability and security for a network. 2W Tech deploys an industry leading antivirus software to each desktop, laptop, and server on the network and actively monitors desired traffic filters.
Backup and Data Storage. We offer a robust, scalable low-cost backup and data storage solution powered by Axcient, that can increase the security, performance and availability of your data while delivering on the economics of the cloud.
Software Deployment. 2W Tech will handle all the activities that make a software system available for use, including the process required for preparing a software application to run and operate in a specific environment. It involves installation, configuration, testing and making changes to optimize the performance of the software.
Print Management. With easy to use software, you can control, manage and monitor your entire print environment, or let 2W Tech do this for you. Patch management software allows your business to reduce costs, bolster security and improve ease-of-use.
IT Asset Management. We incorporate IT assets across your business units by joining the financial, inventory, contractual and risk management responsibilities to manage the overall life cycle of these assets including tactical and strategic decision making.
Threat Management Services. 2W Tech trusts a Security solution that effectively prevents advanced and targeted threats designed to steal your business, customer and payment card data, while being prepared should security incidents or data breaches occur.
2W Technologies’ Help Desk is a great way to tap into the expertise that you need. Whether you need help with your Epicor ERP system or any networking solution, we are here to help.
Monday-Friday, 7:30 a.m. – 5:00 p.m. (Central time)
Reach us by telephone: 312.533.4033 ext 1.
Or fill out the help desk form below: