Why are You Resisting Managed IT Services?


Break-fix technology may never go extinct. Something breaks, something gets fixed. However, managed IT services are becoming increasingly more popular. Managed IT services is when all or a portion of IT services gets delegated to a Managed Service Provider (MSP). Most MSPs provide a range of services such as security, 24X7 monitoring services, on-demand support, etc.

When you delegate part of your IT services, you are simply outsourcing that responsibility to take some of the pressure of your IT staff. If you do not have an in-house IT department, delegating all your IT services really makes sense. Why do you want your CFO trying to reboot a server? Do you want your President trying to run the company, as well as spending time trying to understand why no one can access Microsoft 365 on their devices?

One main advantage of managed IT services is they provide expertise to companies at a predictable monthly cost. Another is that with 24X7 monitoring of your systems, often problems are detected and fixed without any disruption to your business. Most the time, you may not even realize these problems are occurring!

The demand for managed IT services has been driven by a few key factors:

  • Increase pressure on a business to have the latest technological advancements implemented
  • Demand to meet regulatory compliance
  • Lack on internal knowledge
  • Lack of internal assets
  • Increase in cyberattacks or threats to an organization

Businesses face different stressors constantly, but critical changes or outages to infrastructure are forcing many businesses to turn to managed IT services to help decrease the threat level of something bad happening. Or even for the peace of mind it can offer.

2W Tech is a managed services provider that offers a wide range of IT and Epicor products and services. Our consultants spend time ensuring they are aware of the latest trends in the industry, as well as constantly embarking in continued education to help ensure our clients can get the support they need. If your business is still resisting adopting managed IT services, give us a call. We would be happy to talk through your concerns and help you make the decision on what type of Managed IT is best for your business!

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