Knowledge Management is a Bridge to the Future
Between layoffs, furloughs and other forms of employee turnover the tumultuous 2020, countless companies have lost invaluable expertise that will be difficult to replace. Hopefully, these organizations had a robust knowledge capture process in place to seamlessly transition this know-how to the next generation of employees. Knowledge management is a longstanding process to capture, distribute and effectively use knowledge. This process has morphed over the years, and these days, IT plays a huge role in the capture of knowledge.
This has been especially important for manufacturing companies, where generations of veteran manufacturing employees are retiring faster than the industry can replace their experience. Also, knowledge management can serve an important role R&D, keeping tabs on what works and what doesn’t as products and services evolve over time.
There are plenty of ways to collect knowledge, including storing in databases, forming content architecture and data mining for best practices. Then those who need to access this knowledge rely on community and learning, directories, findings and facilitating tools, and response teams.
Knowledge management was initially driven primarily by I and the desire to put the Internet to work. It has since grown into numerous stages that bring HR and corporate culture and taxonomy and content management into play, as well.
Starting and/or maintaining a strong knowledge management system can be challenging for any organization, so it’s best to partner with a trusted professional like 2W Tech for assistance. 2W Tech is a technology service provider specializing in solutions for the manufacturing industry. Contact us today to learn more about knowledge management solutions, or any products in our extensive line card.