2W Technologies, INC is a kick-ass full-service technology consulting firm with clients across the United States. 2W specializes in helping our clients (mostly manufacturers) get maximum value from their IT investments. We specialize in Epicor ERP, network architecture and managed cloud services and security.
The IT Dispatcher/Service Coordinator is a highly visible position with many different duties in a fast-paced, team oriented work environment and based Corporate HQ in Pewaukee, WI. This position works with execs, technicians, consultants, project management, sales and of course our clients. 2W Tech offers an attractive benefit and PTO package.
The IT Dispatcher/Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests. Perform service request intake from clients; assign, schedule, and dispatch service engineers for remote or onsite service according to urgency, and contractual service level agreement (SLA). Strong client relations are a must.
If this is your new gig you’ll have :
2W Tech has the benefits you’d expect. health, life, disability, 401K plus generous PTO.
Is this you? Click the apply now button and you’ll be forwarded to our application page, register, take the survey, and upload your resume.
2W Technologies’ Help Desk is a great way to tap into the expertise that you need. Whether you need help with your Epicor ERP system or any networking solution, we are here to help.
Monday-Friday, 7:30 a.m. – 5:00 p.m. (Central time)
Reach us by telephone: 312.533.4033 ext 1.
Or fill out the help desk form below: