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How Reliable Are Your IT Tools?

Once or twice a year, it is recommended that your organization conducts a network audit. It is important to understand both your software and hardware inventory. But is that enough? Your organization needs to also understand how reliable your IT tools are.

Just this week, Microsoft Teams users were unable to login Monday after they forgot to renew an authentication certificate. Teams, which is Microsoft’s collaboration app, was down for more than 2 hours. Many experts blame the sudden growth of Teams for this error, but regardless of the reason, 20 million active users were let down by Microsoft.

If Microsoft tools are suspect to downtime, how confident are you with the rest of your IT tools? It is important when you conduct a network audit, to also understand if the versions of software you are using are current and patched. Is there a plan for future patches and upgrades? You need to also have a plan of action for every software and hardware tool you use in case of failure or downtime. You need to prioritize the IT Tools where downtime will be the most detrimental to your business and work your way down to the easiest to live without.

2W Tech is a full-service IT Consulting firm, specializing in solutions for the manufacturing industry. We are a Microsoft Gold Partner, as well as an Epicor Gold Partner. Give us a call today to learn more about network audits and the importance of only using the most reliable IT tools.

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