Epicor Launches Epicor Prism
Epicor unveiled Epicor Prism last week, a groundbreaking suite of vertical AI agents designed specifically for the supply chain industries. This innovative network aims to transform how frontline workers access and act on enterprise intelligence through an AI-driven conversational ERP system. By streamlining complex tasks, Epicor Prism enhances productivity and enables quicker decision-making.
“Epicor Prism helps users unlock the power of their data to make informed decisions and take action in ways that were previously unimaginable,” said Arturo Buzzalino, Chief Innovation Officer at Epicor. “Through simple, natural language queries, Epicor Prism’s vertical AI agents quickly source and provide the best answer or recommendation to a user’s need. This helps reduce the friction in how users have traditionally extracted intelligence from their enterprise data, empowering them with critical insights without the technical barriers.”
Epicor Prism is purpose-built to integrate seamlessly with Epicor Kinetic, leveraging over 50 years of industry-specific data expertise. Users engage with this tool within their native Epicor ERP environment, while a network of vertical AI agents works behind the scenes to fulfill requests efficiently.
The applications of Epicor Prism are extensive. For instance, it can function as a code assistant, streamlining the creation of automated business processes, or allow users to access critical insights across production, purchasing, and logistics without needing to navigate complex file systems. Additionally, it can automate supplier communications, expediting purchasing processes by automatically sending RFQs and analyzing quotes to identify the best options for price and delivery.
As Epicor continues to innovate, they are fundamentally reimagining the role of ERP software in the supply chain sector. With a cognitive ERP vision, Epicor aims to transform traditional systems from mere record-keeping tools into proactive systems of action. This unique combination of industry-focused ERP, data structure, and AI capabilities empowers users to derive insights quickly and accurately, addressing their specific challenges within their Epicor solutions.
“AI-infused ERP will drive significant advancements in decision-making, forecasting, customer service, and overall operational efficiency,” said Mickey North Rizza, group vice president of Enterprise Software at IDC. “Epicor Prism is a dynamic tool that can not only help Epicor users more easily solve their industry-focused challenges but also help propel those industries quickly into a new era of technological empowerment.”
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