Decade-old Microsoft Vishing Scam Still Around


Cyberattacks have become quite sophisticated in the last 10 years. However, scammers disguising themselves as Microsoft support technicians are still making phone calls to get your personal information. These unsolicited IT help desk calls was one of the first of its kind back in 2009, and it still has a relatively high success rate. That is why this decade-old vishing scam is still around. However, it’s easy to avoid becoming a victim once you’ve been educated on how to sniff out a scam.

First off, Microsoft will never make an unsolicited phone call. Its M.O. is that all communication will be initiated by its customers. This is where you should definitely end the call.

If you continue, be wary of what these scammers ask for next. Some will request remote access to your machine, thereby giving them access to your personal data. Others will ask you to download a tool which will fix your issues, but in reality is malware. Some will even boldly ask for money in return for protection they claim is already on your computer.

No matter what, don’t give away any personal information willingly, especially your bank info. If you remain on the phone for too long or you give access to your machine remotely in a moment of weakness, be sure to change all your passwords immediately. Also, use the latest security software to scan and cleanse your machine. Hopefully, you had been meticulously backing up your data because a full system restore may be required to get rid of anything the scammer planted on your machine.

Still need help protecting the computers within your organization for scammers? 2W Tech is here to help. Take advantage of our Cybersecurity Compliance Program and lean on our in-house cybersecurity experts to protect your IT infrastructure. Contact us today for more information.

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