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ResolveIQ AI for Customer Service
04/26/24ResolveIQTM, developed by 2W Tech, benefits from their expertise as an Epicor Platinum Elite Partner and a Microsoft Tier One Cloud Services partner....
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Microsoft Copilot for Security Available Globally Very Soon
03/18/24Microsoft just announced last week that Microsoft Copilot for Security will officially launch worldwide on April 1, 2024. As the industry’s pioneering generative...
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New AI Capabilities Across Microsoft 365 to Benefit Frontline Workers
08/10/23Microsoft has made quite the push this year with integrating artificial intelligence into their toolset. They just introduced AI tools and integrations across...
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Green Screen Feature Now in Microsoft Teams
04/03/23Another exciting feature has made its way to Microsoft Teams. Microsoft introduced a new green screen feature today that is designed to improve...
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Epicor Kinetic Offers Modern User Experience
03/31/23The world is constantly changing, the business world included. Organizations must evolve their solutions to keep up with modern work. Younger generations are...
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Understanding the Difference Between Disaster Recovery and Business Continuity Plans
03/30/23It is common for us to come across clients and potential clients that may not understand the difference between a business continuity plan...
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Benefits of Being a Data-First Business
03/29/23A data-first business makes decisions based on their data. Every department produces substantial amounts of data that can be collected and analyzed for...
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Double Extortion Tactics Not Enough for Attackers Anymore
03/23/23Ransomware groups are increasing their tactics to force compromised organizations to pay up. Over the past few years, double extortion has become increasingly popular....
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Time to Leverage a Security Operations Center
01/10/23Every business is a target for cybercrime, regardless of their size. Larger organizations typically build their own cybersecurity practice in house. SMBs do...
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Manufacturers Can Leverage Technology to Help Ease Labor Shortage
08/01/22The manufacturing industry has had its ups and downs, especially with everything that was thrown its way during the pandemic. In addition to...
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