2W Tech – Privacy Policy for Collecting Personal Information
Last Updated: March 2026
2W Tech (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, applications, or digital forms (collectively, the “Services”).
This Privacy Policy applies to all 2W Tech solutions, applications, and services offered through the Microsoft Commercial Marketplace, including any associated software, digital forms, integrations, or managed services.
By using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
(Examples include form submissions, support requests, account details, etc.)
Information from Third Parties
We may receive information from:
- Technology partners (e.g., Microsoft)
- Analytics providers
- CRM or marketing platforms
- Marketplace listings where you engage with our offers
How We Use Specific Types of Personal Information
We collect and use personal information for the following purposes:
- Name and email address — to create accounts, authenticate users, and provide customer support
- Phone number — to contact you regarding service requests, support needs, or account‑related issues
- Company name and role — to tailor service delivery, licensing, and administrative permissions
- Support inquiries and form submissions — to diagnose issues, provide assistance, and improve service quality
- Billing or transactional information — to process payments, manage subscriptions, and maintain financial records
- IP address, device details, and usage logs — to secure accounts, detect anomalies, and optimize system performance
- Information from Microsoft or other partners — to enable licensing, integrations, and solution functionality
How We Use Personal Information
We use personal information to:
- Provide, maintain, and improve our Services
- Deliver customer support and respond to inquiries
- Process transactions and manage accounts
- Communicate updates, product information, and service notices
- Conduct analytics, reporting, and service optimization
- Meet legal, regulatory, and security obligations
- Protect against fraud, misuse, or unauthorized access
Sharing of Personal Information
We may share personal information only as necessary to operate, support, or improve our Services. This includes sharing with:
- Microsoft and other technology partners for licensing, deployment, integration, or support
- Trusted service providers assisting with hosting, analytics, security monitoring, payment processing, or customer support
- Regulatory, legal, or compliance authorities for audit, certification, or legal requirements
- Professional advisors such as auditors, legal counsel, or compliance consultants
- Internal 2W Tech teams supporting service delivery, security, and business operations
We do not sell personal information.
Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we continuously improve our security practices to protect your data.
Data Retention
We retain personal information only as long as necessary to:
- Provide our Services
- Fulfill contractual or legal obligations
- Support legitimate business purposes
When data is no longer required, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal information
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications
- Restrict or object to certain processing activities
To exercise these rights, contact us using the information below.
How to Request Deletion of Your Personal Data
You may request deletion of your personal information at any time by contacting us at the privacy email listed below. Once we receive your request:
- We will confirm receipt of your request
- We will verify your identity to protect your account
- We will process the deletion within 30 days, unless additional time is required by law
- We will notify you once the deletion is complete or if certain data must be retained for legal, security, or contractual reasons
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve site functionality
- Analyze usage patterns
- Personalize your experience
You may adjust your browser settings to limit or disable cookies.
Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.
Links to Third‑Party Sites
Our Services may contain links to external websites or platforms. We are not responsible for the privacy practices of those third parties.
Contact Us
Privacy Contact
For privacy‑related questions or requests, including data access or deletion, you may contact us at:
Email: privacy@2wtech.com Website: https://2wtech.com