Client Testimonial: Aries Industries

A snapshot:

✅ The Problem: Aries Industries had been using Epicor ERP for nearly eight years but faced persistent inefficiencies in inventory management and order processing. With over 1,000 parts in stock, their manual workflows were time-consuming and prone to errors, leading to frequent stockouts that disrupted operations and impacted customer satisfaction. Additionally, the team needed stronger integration with Microsoft Power BI for advanced reporting and smarter decision-making, while limited staff training created inconsistent workflows across departments.

✅ The Solution: Aries partnered with 2W Tech for a comprehensive Business Process Review (BPR) to identify operational gaps. Following this assessment, Aries launched a 12-week training initiative to optimize Epicor ERP usage, implement scanning systems, and automate order recommendations. 2W Tech also deployed tailored Microsoft Power BI dashboards to provide real-time visibility into inventory, sales, and departmental performance. Aries upgraded to Epicor Kinetic v.23, future-proofing their ERP environment and preparing for enhanced functionality with modern screens.

✅ The Result: With 2W Tech’s support, Aries achieved measurable improvements across the organization. Staff gained a deeper understanding of Epicor ERP, streamlining inventory control, job tracking, and financial reporting. Real-time dashboards and scanning systems reduced errors and improved picking processes, while the training program reduced stockouts and enabled proactive inventory management. Power BI dashboards empowered data-driven decisions and accountability across departments, driving operational excellence and improving customer satisfaction.

✅ Why 2W Technologies: Aries selected 2W Tech for their unmatched Epicor expertise, proactive support, and understanding of manufacturing workflows. 2W Tech’s ability to provide tailored solutions, from ERP optimization to advanced analytics, has fostered a trusted partnership that continues to drive innovation and success.