Elevate Your Microsoft Azure Cloud Experience
Managed Azure support is essential for businesses seeking specialized expertise and cost efficiency through proper cloud management and operational strategies. It offers continuous monitoring, effortless transition, and comprehensive analytics, all vital for upholding system reliability and enhancing efficiency.
2W Tech’s Azure Managed Support plan includes a comprehensive range of services designed to help businesses effectively manage their Azure environments. Here are the key components included in the plan:
- IT Infrastructure Management: 2W Tech provides management and support for your IT infrastructure hosted on Azure, ensuring that your systems are running smoothly and efficiently.
- Security Solutions: The support plan includes security solutions to protect your data, applications, and infrastructure on Azure. This involves developing strategies to safeguard your people, devices, and data from potential threats.
- Comprehensive Managed Technology Programs: 2W Tech offers managed technology programs that cover various aspects of your Azure environment, including monitoring, maintenance, and optimization of your cloud resources.
- Support for Epicor ERP on Azure: As an Epicor Platinum Elite Partner, 2W Tech provides specialized support for Epicor ERP systems hosted on Azure. This includes system implementation, customizations, consulting, and support for legacy systems.
- Helpdesk and Remote Support: The plan includes access to a helpdesk for IT and Epicor services support, where you can submit and monitor the status of your IT requests and incidents. Additionally, remote support options are available to resolve issues quickly without the need for on-site visits.
- Client Support Tools: 2W Tech provides various client support tools, including a client support portal, financial portal, and remote support client, to facilitate easy access to support services and manage invoices and payments.
- Microsoft Licensing Support: The plan also includes support for Microsoft licensing, helping you manage and optimize your Microsoft software licenses.
These services are designed to ensure that your Microsoft Azure environment is secure, efficient, and aligned with your business needs, allowing you to focus on your core operations while 2W Tech oversees the technical aspects. Ready to get started? Give our team a call today to learn more.
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